Debt Collector Solutions GlasgowLaunched in 2006, Group is a UK-based bank controller, recoveries management, and business process outsourcing company working in both the B2C markets with offices in Glasgow and also Stratford-upon-Avon. Its focus is on realizing its clients' needs and delivering innovative solutions which help establish success both for them and to their own customers.
Widely regarded as a pioneer when it comes to innovation and the use of new technologies has established itself as a market leader when maintaining its freedom from bigger less nimble competitors. Considering that the companies launch back in 2008 and its staff have won a number of high profile industry awards including, Best use of technology for itself service customer portal WeWantToSayYes.co.uk and again in 2016 for its own voice recognition dialler platform, as well as being recognised for innovative use of technologies is to date the sole DCA to have won both very best consumer and best commercial DCA.
When you work without a taken for granted, we all take the time to get to know you and your customers, the plan we devise for you is special to your company requirements and evolves along with our venture.
Customer support, has consistently worked with the impression that irrespective of the present situation a client finds themselves dealing with, so they are and will always remain a valued customer of our clients, this ethos means that functions with its customers across a range of debt types and age. In addition to working with customers on overdue arrears and aged debt accounts also works with lots of customers at very early stage arrears, frequently at a white label capacity representing and carrying the brand name of some of the UK's biggest names.
Investing in our people, we are a professional services company working to a very significant set of criteria which are regulated by the Financial Conduct Authority, also as part of the highly regarded Credit Services Association we are committed to ensuring that all our people work to the highest of standards. Development and training play an integral part in the working lives of employees at all levels, Coaching doesn't end once induction is completed but is ever present during the working atmosphere.
Quality assurance plays an integral function in all we do ; QA touches all parts of our enterprise and is coated Simon's Agency, Inc. Debt Recovery and Collections Throughout ... with our line of defence and backed up via our own internal audit group and separate compliance functions.
Groups senior management staff consists of some of the most experienced and well recognized professionals in the industry, with over a 150 years helpful resources joint experience in the realm of financials.